Starting Conversations

“My brief to Lucy was for her to help me create the wording for my website.
Working with Lucy has been an enlightening and important part of the process of me becoming ready to share my business with the world. I say enlightening because I didn’t realise how “un-ready” I was until I began the process of creating the words to describe what I do.

Lucy helped me to get real clarity on what I’m all about and the programmes I’m offering to clients before we collaboratively created the wording that really resonated with me.

It was an iterative process across three 121 sessions with work in between that filtered my messages into the concentrated form that they needed to be in to really speak to my ideal client.

By working with Lucy, I haven’t just got the words for my website; I also have clarity on my key messages, which will guide my blog posts and sales conversations, but I have much more clarity on my business offering! A massive added bonus! Thank you Lucy.”
Kath Curry, Founder, Edulead

“I would definitely recommend working with Lucy. She has made a tough task really fun.

Lucy really got to the heart of what I wanted to say, and totally understood my tone of voice. She quickly pulled out the main messages and cut out the waffle. Then she set me extra tasks to help me provide a really full explanation of what I do.

At every stage Lucy said when I was not sticking to the core message. It has been so useful having an extra pair of eyes and ears to look at my messaging from the outside. I have really enjoyed working with Lucy.

I felt inspired to battle on with setting up my business because when I read the messages Lucy wrote based on our conversations and “homework” I truly saw it’s brilliant! I have everything I need to pass onto my website builder, a list of extra bits I can do and inspiration for how to take the copy and write blogs and extra marketing material. I am relieved at how easy Lucy has made the process.

Lucy, I have loved it! It has felt a very simple process because you are so good at what you do.

Vicki Raven, Founder, Caterpillar Learners

“I cannot tell you how much of a difference you have made and I can’t believe it’s been done in just three weeks!

It’s often easy to tell people what you do but your why is harder. That’s where Lucy is superb – she spends time really getting to know you and your business, asking the questions which will bring out your unique story.

She’s great fun and her friendly, supportive coaching style gave me so much more confidence as well as bags of ideas to grow my business online.”
Sian Price, Cooks Lane Herbs

“I would highly recommend Lucy if you are looking for help with your messaging and branding.

As Lucy says on her website, I am great at what I do, but useless at explaining it! I wanted to get clarity to build my brand and get the messaging I felt confident with.

I felt really at ease with Lucy. Through the gentle questioning and discussion about what I do and how I want to be seen, Lucy came up with what I wanted to say!

She helped me to define my key audience and make my messaging really clear. It ended up feeling like my words rather than someone else’s I was using, which makes it easier to be much more authentic in my delivery.

Lucy professional, prompt, and friendly and really made me feel at ease. She also helped me with my LinkedIn profile, making it flow and sound much more professional.

Lucy was really open to making changes as we went along, it was an open dialogue rather than her telling me what I should do, which felt great. There was lots of added value with additional materials she shared. She even came up with names for my new company.”
Angela Gomes

“Lucy’s brand review & refresh was fantastic and came at exactly the right time as I was feeling a little lost about whether my brand message was coming across as clearly to my target customer as I hoped.

It really helped to have my brand, customer and messaging across all channels viewed through a fresh pair of eyes.

The review helped me to understand areas where my messaging was confused and not coming across as consistently as I wished.

Lucy’s report contained a practical list of actions I could start working on straight away. Alongside this, I found the opportunity to chat through the report with Lucy afterwards really helpful.

I have started working on the actions Lucy gave me already, and this is helping me to deliver a more cohesive message across my website, blog and social media channels”Beth Searle, Besobaby.com

“I am so pleased to have found Lucy! I was flailing around in an endless cycle of signing up to newsletters from marketing gurus, trying to reinvent myself as they offered me a sure-fire way to draw in new clients and feeling hopeless as I struggled to be clear in my own mind about what I was trying to achieve.

Enter Lucy. She’s helped me define who my clients are (and not be afraid to be quite specific), why I am the right person to work with and importantly, how I can tell them this!”Bev Loczy, Peace of Mind PA

“Having an expert and impartial review of my website and marketing collateral has been invaluable. When it’s your own business, you can be blind to some of the errors you’re making, or you simply miss opportunities for reinforcing your brand and key messages.

Lucy was great to work with. She very quickly got my business and what I was trying to say, and has suggested some really actionable improvements that will get my message across more clearly to my customers.”
Amanda Overend, Books & Pieces

“I’d been spinning round in circles with how to pitch my company and to whom, I sort of had it, but my confidence was sliding. I decided that I needed some expert help!

Within a couple of phone calls, a week of emails and a lot of hard work we had it cracked.

I’m now filled with confidence when talking about my company, I have a tag line that makes sense and we’ve found the USP of my business that we can focus on.

What I love the most is that I went on this journey with Lucy, she didn’t just take my brief and then tell me what to say; with her expert guidance she helped me to work it out, which means I own the message and I understand it and therefore can communicate it with confidence.

When you’re a small business its a very hard decision to spend your precious few pounds on things like message and tone of voice, but getting it right means its easier to sell, so this investment should quickly be returned. I highly recommend Lucy at Starting Conversations, she will set your marketing on the right track!”Helen White, Brilliant Together